Deadline for Returns:

You have the right to return a product within 14 calendar days from the date of purchase.
Return Conditions:

The product must be in its original, undamaged condition and have the original tag attached.
the reter price is borne by the customer.
Return Procedure:

Please send an email to [ Contact@violla.ro ] with the subject "Return Request - [Order Number]" before returning the product. " or you can leave your return request here: Return Form
In the body of the email, please provide us with the following information:
Order number.
The name and description of the product you want to return.
The reason you want to return the product.
Contact number so we can contact you about the return process.
After receiving confirmation from our team, a courier will be sent to you.
Refund Process:

After we receive and inspect the returned product, we will process the refund within [1-2] business days.
The refund will be made using the same payment method used at the time of purchase.